# Insights

Writing from the studio on operations software, food & hospitality technology, and what it actually takes to build and run products — from people who do both.

## FEATURED

✦ Hospitality **Why commission-free ordering is the future of hospitality tech**  
Third-party apps sold restaurants convenience and billed them in commission, data and lost customers. Commission-free ordering is a different deal.  
_Apostolos Michailidis 28 May 2026 3 min read_

## LATEST WRITING

**The hidden cost of procurement chaos in independent hospitality**  
Independent venues lose hours and margin every week to ordering by phone, fax and memory. Nobody bills you for chaos — but you pay for it.  
_Apostolos Michailidis 14 May 2026 3 min_

**Why UK food distributors need their own software stack**  
Routing, ordering and accounts are the unglamorous core of distribution — and the spreadsheets holding them together have a ceiling. Here's where it is.  
_Apostolos Michailidis 28 Apr 2026 3 min_

## FROM READING TO BUILDING

### Got a problem worth solving with software?

If something here sounds like your operation, that’s usually the start of a good conversation.